Amazon India Shopping Experience

Today I would like to share my shopping experience with amazon.in Amazon has launched their Indian Shopping site www.amazon.in before a few months. I have had a good shopping experience with their US site so I wanted to shop their Indian site for a long time and finally last week I ordered a few products. Their site is very easy to navigate and they have huge discounts for books and toys.


My Experience :

I ordered a few books, a silicone spatula and few posters from www.amazon.in and I received the products within 3 days, it came in a well packed cardboard box.

amazon.in shopping

When I opened it I realized that they have forgotten to send me the spatula. I left a message in their site and got a call from them within a couple of minutes (Wow, this was unbelievable)

amazon.in review

amazon.in review

I was very happy with the way the customer care responded, they said they will check it with their team and get back to me in a couple of days. I did receive a mail from them the next day stating that they have initiated the refund for my missing item. The money was credited in 2 days.

Pros :
  • Easy to navigate site
  • Good customer care
  • Quick problem resolution
  • Fast money refund
  • Fast Shipping
  • Free shipping
  • Huge discounts
  • Sturdy packaging
Cons :
  • Wish they could be more careful while shipping the products.
Even though they did forget to send me the spatula, I was happy about the way they handle the issue. I will definitely shop from them again.

Have you tried www.amazon.in ? Do you like shopping with them ?



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